Now and Beyond

Our Mission

  • To empower the Deaf and Hard of Hearing people and to promote access to communication, services, and events in the community.

Our Philosophy

  • Deaf/HOH people are Important
  • Deaf/HOH people can do anything hearing people can do, except hear
  • Deaf/HOH people have the right to make their own decisions
  • Deaf/HOH people have the right to full access and participation in the community
  • Customer Service
    Customer satisfaction requires timely responsiveness and following through
  • Empowerment in Workplace
    Consumers are more responsive to empowered staff
  • Community and Representation
    Community strengthens through partnerships and participation of its members
  • Leadership
    Leadership empowers the development of role models
  • Governance and Accountability
    Commitment to highest standards, performance, and integrity

Our Core Values

  • Communication
    Accessibility, respect, and equality for all communication needs
  • Education
    Education provides opportunities and options for success
  • Innovation and Technology
    Taking new initiatives and use of technologies to enhance services
  • Customer Service
    Customer satisfaction requires timely responsiveness and following through
  • Empowerment in Workplace
    Consumers are more responsive to empowered staff
  • Community and Representation
    Community strengthens through partnerships and participation of its members
  • Leadership
    Leadership empowers the development of role models
  • Governance and Accountability
    Commitment to highest standards, performance, and integrity

Vision Statement

  • A community where there are no barriers facing people who are Deaf and Hard of Hearing.

Strategic Direction

Maximizing Communication Capabilities

  • ~Promote communication options and strategies to eliminate or overcome language, social, psychological, socioeconomic, and other communication barriers facing Deaf and Hard of Hearing people.
  • ~Create and promote opportunities for social interactions between Deaf, Hard of Hearing, and Hearing individuals in the community.
  • ~Take new initiatives and pursue technologies to maximize opportunities for more accessibility and innovation.

Developing and Maintaining Programs

  • ~Advocate for and provide effective and efficient services and necessary support for Deaf and Hard of Hearing individuals.
  • ~Build partnerships and infrastructure to provide resources and necessary support for successful programs and services.
  • ~Provide more education opportunities and options for any individuals in the community to become more successful and contributing citizens.
  • ~Initiate organizational development initiatives and promote professional development to create more skilled and competent staff.

Strengthening Human Relations

  • ~Strengthen DSC’s customer service by becoming more responsive and accountable.
  • ~Enhance DSC’s visibility in the community through effective marketing, promotions, and increasing awareness.
  • ~Increase community involvement in DSC through volunteerism and participation in Board of Trustees, advisory boards, and committees.
  • ~Promote leadership development and role models within the community.
  • ~Expanding Options for Fund Development
  • ~Pursue new opportunities to generate additional funding support and diversify funding sources to minimize risks.
  • ~Create endowment to provide long-term and permanent support.